Airbnb / Vacation Rental Cleaning

Cancellation Policy

📅 Booking & Scheduling Appointments must be scheduled at least 24 hours in advance. Services marked “Quote Required” (e.g., Airbnb turnover, commercial jobs) must be reviewed and confirmed before booking. All bookings are first-come, first-served. 🕓 Cancellations & Rescheduling Clients may cancel or reschedule up to 12 hours before the appointment with no fee. Cancellations within 12 hours may incur a $25 fee. 🔑 Access & Entry Clients must ensure timely entry. A 15-minute grace period is allowed. Delays beyond this may incur a $25–$30 fee. After 15 minutes, a no-show fee of $50 may apply. Please communicate any delays to avoid fees. 🧽 Supplies & Equipment We provide all products and professional-grade tools. Notify us in advance of allergies or product preferences. 💳 Payment Terms Residential & one-time clients: Payment is due before service. Commercial or recurring clients: Payment is due after service per billing agreement. We accept secure online payments only. No cash accepted. 🚨 Health & Safety We follow local safety protocols. Secure pets and clear personal items. ⚠️ Excessively soiled or post-renovation areas may require a custom quote. 💲 Transparent Pricing Prices shown are starting rates for light-use homes. Layout, buildup, and condition may increase cost. Deep cleaning, pet hair, or post-reno work may be quoted separately. We offer transparent pricing so you know what to expect — no surprises. 🧼 Service Notes 📍 Move-In/Out: Deep clean for vacant homes – Quote Required 📍 Airbnb: Full turnover incl. beds, trash, reset – Quote Required 📍 Commercial: Rates based on size/frequency – Quote Required 📍 Add-Ons: • Carpet – Light spot removal, compact tools only • Windows – Interior only, step-ladder reach. Hard water/buildup may add cost.

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